Attending the Practice during the C-19 pandemic

We recognise that there will be a great variation in the levels of concern felt by different individuals attending the practice and ask that everyone is patient, tolerant and understanding towards others with regard to this situation.

As a result of these changes, the experience of visiting the practice will be significantly different from that which patients have been used to…..If you have any questions or concerns after reading this document, please get in touch.

Keeping well

Our practitioners and staff will only be in clinic if they are well and if they have not knowingly had social contact with any individuals who have or are suspected of having Covid-19 in the previous 7 days.  If there is any situation where exposure or infection risk has been increased, the practice will take all necessary steps and will contact any patients who may have potentially been affected.

WE WILL NOT SEE OR TREAT PATIENTS WHO ARE UNWELL WITH SYMPTOMS OF COVID-19 OR WHO HAVE HAD CONTACT WITH A SYMPTOMATIC OR POSITIVE INDIVIDUAL IN THE 7 DAYS BEFORE ATTENDING THE PRACTICE.  PLEASE DO NOT COME TO THE PRACTICE AT ALL IN THESE CIRCUMSTANCES.

Arriving for your appointment

Please shower/bath before you attend your appointment and wear clean clothes. You may want to bring a towel with which we can cover you during treatment – we are currently unable to supply these. Make sure you are wearing a facemask, covering your nose and mouth.  We have a supply of disposable masks (£1) or fabric washable masks (£5 adult, £3 child) – all money goes to The UK Sepsis Trust. We reserve the right to take and record a patients’ temperature if we are concerned about their state of health. Sanitiser is provided in both lobbies, on reception, in bathrooms and treatment rooms.

We are still providing outside seating for the super-cautious (! Brrr!) – and we have waiting areas in both buildings – please be considerate to others and try and observe social distancing.

Thank you for your patience and understanding during these challenging times.  These policies are regularly reviewed and are beginning to relax – HURRAH!